F. No. 10/1/2004-Genl./

Government of India

Ministry of Commerce & Industry

Directorate General of Foreign Trade,

Udyog Bhavan, New Delhi-110011


Dated the           May, 2009.


Tender Notice


Sub:- Quotation for Annual contract engaging operator on contract basis to run Digital EPABX System (Make SIEMENS) in the office  of DGFT,New Delhi – regarding.


    DGFT invites tenders from desirous firms for Annual contract engating two operator on contract basis to run Digital EPABX System (Make SIEMENS) in the office of DGFT, Udyog Bhavan, New Delhi for a period of one year from 1.6.2009 to 31.5.2010.   Tenders may be sent so as to reach the undersigned Room in No. 304, Udyog Bhavan, New or to Shri B.K.Sachdeva, Room No.202, Udyog Bhavan, New Delhi  latest by 29th May,2009 upto 4.00 P.M.alongwith earnest money of Rs. 2,000/-(Ruppes Two thousand) Bank Draft in favour of DGFT, New Delhi.  Earnest money will be refunded to the concerned bidders after finalization of AMC.  The cover/envelope should be properly sealed and should superscribe in bold letters “Tender for Annual contract Annual contract engaging operator” on contract basis to run Digital EPABX System (Make SIEMENS).  Tender may be delivered on or any working day upto 4.00 P.M. on or before 29th Mayl, 2009.  Thereafter tender will not be accepted.  Terms and conditions will be as under:- 


1.       The telephone operator should be well conversant with the English language and should be fluent both speaking in English and Hindi.  They will maintain good behaviour while dealing with officers/staff members of this office;


2.       These operators should entire ample experience in the field of manning telephone exchange of Govt./semi-Govt. or organizations and will able to rectify minor fault in the exchange;


3.       The contractor will himself pay the wages and other allowances for engaging operator to run Digital EPABX System (Make SIEMENS) and in case any of the operator proceeds on leave the contractor will provide his/her substitute;


4.       The contractor, in case, any of the operator misbehaves with any officers/staff members of this Directorate/Trade will change the operator immediately without assigning any reason for the same;


5.       Before he accepts this contract an agreement of contract will have to be signed by the contractor for the period of contract;


6.     The contract can be cancelled or terminated at any time without assigning any reason.


7.      The contract is not transferable;


8.       The rate quoted by the firm shall be valid for a period of one year from the date of award of contract which may be extended for another one year with the consent of both the parties;

9.        The Earnest Money will be treated as Security Money and the same shall be valid for a period of 60 days beyond the period of the contract.  The Security Money will be forfeited if their services are not found satisfactory or refused to change the Telephone Operator.

Yours faithfully,






Copy to EDI Unit along with Floppy for putting it on DGFT’s website.