FAQ

What may be reasons for rejection of the application even if it is submitted successfully?

Primarily it could be:

  1. The documents are not proper (not clear etc.)
  2. Address proof is not attached
  3. Name and address do not match with the documents
  4. IFSC is not mentioned on Bank Certificate
  5. Wrong DGFT RA is selected

I have a half filled application, how do I access it again to complete the application?

You may access the application any number of times as you wish by login with same PAN, Email, and Mobile that you have given first time when you created the application.

How to submit application with digital signature?

Click on the link submit application with digital signature provided in the main IEC Application. Minimum type II certificate is issued by the India Certifying Authority only is acceptable and digital signature should be of applicant signing the application only.

My photo is not coming properly. What may be the issue?

You must create gif of photo only. It should not be scanned with paper on which it has been kept. Before Submission you must ensure that the photo is clearly visible.

I am unable to submit my application. What may be the issue?

You must ensure the following:

  1. Application should be complete with all the details.
  2. If you press the Submit button and nothing is happening then check the compatibility settings of your browser (Go to your browser.Select theTools option from the menu bar and then select theCompatibility view Settingsfrom the dropdown list and add the164.100.78.104link in the space provided.)

What are the characters not allowed in data field?

Following characters are not allowed anywhere in data fields.

& ( ' "

Please Note:

You can use ( ` ) instead of ( ' )

You can use { } or [ ] instead of ( )

What are precaution to be taken before an application is submitted?

Under the new provision an application can be either approved or rejected. It is advised that:

  1. Applicant ensures that all details are correct and match with documents
  2. DGFT, RA is selected as per it's jurisdiction
  3. Requisite fee is deposited
  4. Checklist as in preview is complied with
  5. Physical Copy is signed manually by applicant and uploaded(in case of IEC Modification)

What is the procedure for submission of an application?

Complete all details by filling relevant information online like:

  1. IEC Master
  2. Branch
  3. Director
  4. Pay Fee through any designated bank online
  5. Attach documents
  6. At every stage you can preview the application for correctness
  7. Submit it to DGFT, RA (Regional Authority of DGFT) online
  8. If an application is signed digitally by the applicant it need not be sent in physical form to DGFT,RA.

How to upload documents in the IEC application?

Scanned copy (softcopy) of the document is required. Only GIF and PDF file formats are allowed. Files other than these two formats are not allowed and can't be uploaded.

FAQ
Document Name File Type
Photograph, Pan Card and Passport GIF
Sale deed, Bank Certificate, Registration Certificate, Memorandum of understanding, partnership deed and
Declaration Document
PDF
Voter ID, Driving License, Aadhaar Card and Cancelled Cheque GIF/PDF

Please refer to IEC Help for more details.

What is the procedure for depositing fee for the online IEC application?

Application Fee can be deposited through online mode only by selecting Appl. fee from left Pane

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